PR Resolution
Author: Stella Bayles
Author of 'PRs Digital Resolution’, host of The Resolution Podcast & director at CoverageBook
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1 minute read
How to measure social coverage in 2022
by Stella Bayles
There are now multiple metrics available as a way to measure PR coverage on social platforms, but which should take priority and how do you compare and analyse alongside media coverage? CoverageBook co-founder, Stella Bayles was joined by coverage analysis expert, AMEC member and founder of Experienced Media Analysts, Steph Bridgeman to find out. This […]
2 minute read
The metric you need in 2022 PR KPIs (that will probably increase your budget)
by Stella Bayles
If you’re in planning mode and setting Key Performance Indicators for PR activity right now, make sure your metrics place you in a position for budget growth in 2023. 2023? Yes. I’m aware we’re just days into 2022. But without consideration now, we are in danger of using historical PR metrics (such as reach or […]

3 minute read
Could the publisher metrics in your end-of-year report put your 2022 PR budget in danger?
by Stella Bayles
End-of-year reports make December one of the busiest months of the year for PR teams. Coverage and metrics are being collated to share success with stakeholders and secure activity for 2022. Budget-holders are also under pressure to review marketing and make decisions on activity for the year ahead. This includes weighing up the success of […]

1 minute read
Gary Preston, CoverageBook take 2!
by Stella Bayles
The day this podcast publishes (Tuesday 16th November 2021) CoverageBook 2 will launch. So, in this episode I catch up with the original founder of our PR tech; Gary Preston to share the details with our listeners first! We start with our journey; our agency pasts, and the measurement and reporting experiences that led to […]

3 minute read
Why CoverageBook is supporting Socially Mobile; education for PR people from lower socio-economic backgrounds and under-represented groups
by Stella Bayles
My name is Stella. I was raised in Essex in the South-East of England, I didn’t go to University, didn’t complete my A-Levels and I have a strong Estuary English/Cockney accent. I’m also the director of a Public Relations reporting tool that over 2700 PR teams across 89 countries use everyday. I’m an author, regularly […]

1 minute read
How a PR infographic secured an NBA player a $64million deal
by Stella Bayles
In this episode I interview Brian Wallace Founder of NowSourcing, the top rated infographic agency in the United States. If you thought infographic content in PR had its day, think again. Brian and his team recently helped a NBA player secure a $64million deal by reshaping the way the US media thought about him, all […]

1 minute read
Meet the PR team increasing the influence of the UK’s biggest lifestyle media
by Stella Bayles
Editorial influence is one of the most important elements of PR planning and research. But who is responsible for growing media readership? In this episode I interview Effie Kanyua, the Director of PR & Comms at publisher ‘Hearst UK’ which includes Harper’s Bazaar, ELLE, Good Housekeeping, Cosmopolitan, Men’s Health and Women’s health. I find out […]

1 minute read
Ethics & doing the right thing in PR
by Stella Bayles
In this episode I interview Anthony Hayes, founder of the Hayes Initiative, based in NYC. We discuss his experience of upholding ethics in public affairs PR, where responsibility lies in mis-information in the media and why following your heart in communications is so important. Hayes Initiative, a certified LGBTQ-owned and operated public affairs firm, was […]

1 minute read
The truth about news site traffic
by Stella Bayles
Understanding how people interact with media sites is essential in PR planning and measurement. It has been an on-going challenge in Public Relations to understand the true volume of people arriving on news sites due to publishers’ secrecy on traffic figures. There was further focus on this topic recently, when UK news site, The Guardian […]

1 minute read
Who are you talking to?
by Stella Bayles
Understanding your audience is the most important stage in developing PR strategy. It’s impossible to influence and change opinion without a full understanding of who you are talking to and how they feel. And with more data available than ever before, how do you begin that level of research? Step forward Alex Judd, Alex is […]

1 minute read
PR without borders (and offices!)
by Stella Bayles
It’s January 2021 and most PR agencies are working with pandemic-led restrictions. However, no longer working in the same office doesn’t have to have a negative effect. In fact, one agency set this approach as their launch strategy and have never looked back. In this episode Stella interviews Brendon Craigie, the co-founder and managing partner […]

2 minute read
“I was looking to save time in reporting and found a way to report on SEO from our PR coverage”
by Stella Bayles
More PR teams than ever understand the relationship between PR and SEO and are now looking for ways to talk to clients about it. We caught up with director and founder of Radioactive PR, Rich Leigh, to find out how they do it. “Recently, many of our PR briefs have an element of SEO. We […]

1 minute read
The FuturePRoof book series & diversity in PR
by Stella Bayles
In this episode Stella interviews Sarah Waddington, founder and curator of the FuturePRoof book series and discusses the latest edition, ‘celebrating BME talent’. Stella and Sarah explore representation in Public Relations; from a team inclusivity perspective, the industry’s responsibility in truly understanding the public and the balance of responsibility between practitioners and publishers and social […]

1 minute read
Why PR needs a ‘crisis strategy’ right now
by Stella Bayles
Part 2 of Understanding public feeling The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews author and crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to all PR strategy right now. With 20 years’ experience working in emergency services communication, Amanda […]

1 minute read
Understanding public feeling (part 1)
by Stella Bayles
With huge adjustments in how we live and global events reaching us in real-time, there is constant change in public feeling. Whether it’s uncertainty, mistrust, frustration or comradery, understanding the way we, the public is feeling has never been so important in Public Relations. In this episode I speak to Stephen Waddington. Wadds is an […]

1 minute read
Share of voice or share of search?
by Stella Bayles
‘Share of voice’ is a term used to describe how a brand is being talked about against it’s competitors. Share of voice is worked out very differently in Public Relations in comparision to other areas of marketing. This is mainly down to earned, owned and paid media all having different data and what we’re allowed […]

1 minute read
Storytelling With Data
by Stella Bayles
Public Relations professionals excel in storytelling. PR has a reputation for not using data as well as other marketing disciplines. So when Stella came across the wisdom of Cole Nussbaumer Knaflic, author, founder & CEO of ‘storytelling with data’, she had to interview her on the PR Resolution Podcast. Cole is the author of the […]

4 minute read
The world has changed. It’s time to update how we measure effective communications
by Stella Bayles
Recent events, social movements, politics, oh and a global pandemic have changed a few things in 2020. So it’s no surprise that the PR industry is assessing how the public have adjusted and are reviewing what matters when measuring communications. In July 2020, the Association of Measurement and Evaluation of Communications (AMEC) hosted a virtual […]

1 minute read
Free Google Slides template for your next PR report
by Stella Bayles
We know technology costs can difficult sometimes and not everyone has a designer on hand to create slick reports. If this is you, look no further! We have put together a FREE PR report template for you to use. We really care about people’s time. So Stefan Testka, head of design at CoverageBook created this […]

2 minute read
From insight to measurement; your ultimate guide to pivoting PR during the pandemic
by Stella Bayles
Our industry has had to adapt to a huge change recently. Many teams are reviewing plans, pivoting on comms strategies, revising KPIs and tightening budgets. If that’s you, we want to help. We called in the experts and we’ve been busy creating and packaging up a series of webinars, podcasts and blog posts to help […]